Privacy Policy

At PVS — Procurement & Vendor System, we take your privacy seriously. This policy explains what data we collect, how we use it, who we share it with, and what rights you have.

1. Information We Collect

We collect information you provide directly when you create an account, use our platform, or contact us. This includes: • Account information: name, email address, company name, and role. • Usage data: BOQs created, quotes submitted, actions taken, and feature usage. • Device information: device type, operating system, browser type, and IP address. • Communications: messages sent via email or our contact form.

2. How We Use Your Information

We use the information we collect to: • Operate and improve the PVS platform and mobile application. • Process BOQs, quotations, and procurement workflows. • Send transactional notifications about quote status changes and approvals. • Respond to your support requests and inquiries. • Analyse usage patterns to enhance product features. • Comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances: • With vendors or procurement teams: where you have explicitly invited them as part of a BOQ workflow. • Service providers: trusted third-party services under strict confidentiality agreements. • Legal requirements: where required by law, court order, or government authority.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You can request deletion at any time by contacting hello@pvs.app. We will process deletion requests within 30 days, subject to legal retention obligations.

5. Security

We implement appropriate technical and organisational measures to protect your information, including encrypted data transmission (TLS), access controls, and regular security reviews. No method of internet transmission is 100% secure.

6. Cookies

We use cookies to maintain session state, remember your language preference, and understand platform usage. You can control cookie settings through your browser. Disabling cookies may affect certain platform features.

7. Your Rights

Depending on your location, you may have rights including: • Access: request a copy of the personal data we hold. • Correction: request correction of inaccurate or incomplete data. • Deletion: request deletion of your personal data. • Portability: receive your data in a machine-readable format. • Objection: object to certain types of processing. Contact us at hello@pvs.app to exercise any of these rights.

8. Children's Privacy

PVS is a B2B platform intended for business use. We do not knowingly collect personal information from individuals under the age of 16. If we become aware of such data, we will take immediate steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice at least 14 days before the changes take effect.

10. Contact

If you have any questions about this Privacy Policy: PVS — Procurement & Vendor System Email: hello@pvs.app Dubai, UAE